I love Modesti's. I bought a used car, and had been taking it to a place much farther away at the recommendation of my uncle. Well, the car kept having problems, and it eventually broke down and was smoking from the hood. My husband was at work, and I don't know anything about cars, so I was kind of freaking out. I needed to get it towed somewhere, so I went on the AAA website. I didn't even check reviews, but something told me to call them, so I did. I don't even know who it was that I talked to on the phone, but he was so incredibly nice. He calmed me and down and told me it would be fine if I had the car towed to them, even if I couldn't accompany it. It was my husband who ended up going later to take care of the car, and he was impressed at how great they were there. Told me I had made the right call!I have a new car now, and both my husband and I take our cars here for everything, and we constantly recommend it to others. Everybody who works here is incredibly nice, they always remember us and ask us about how things are going, and it is obvious that our cars are in good hands. They are flexible with when we drop it off and pick it up if we have to work around my husband's work schedule. If you have to stay there to wait for your car, they have a nice little area to wait in with magazines and a coffee maker, which is great. We always feel truly cared about at Modesti's, which is especially important for me, as a woman, to know that I am not being taken advantage of because I don't know anything about cars. They care about their customers and always want them to be happy and satisfied. They take their time to explain things to you and answer all of your questions. I would highly recommend this place to anybody. If you want your cars to be in good hands, take it here!