Have been here twice, and both times service was done professionally, competently, and honestly. I don't feel that they were trying to find things wrong just to increase the tab. I think I got an honest assessment of the work that needed to be done now versus items that could wait until later. The reason I starting using Modesti's is that with my prior servicer, Toyota of Marina del Rey, I felt was always trying to "sell" me additional services that I did not necessarily need, and did not give me a clear understanding of the urgency of each of them.