I came in today because I had two mechanics tell me two different things were wrong with my car, one of which seemed a bit sketchy. I had read good things about the shop so decided to have them be the final word on what was wrong with it. Regrettably, both mechanics were right, and both the water pump and alternator needed replacing. John laid out how much it would be for parts and labor, explained why his parts were more expensive ( I would be getting manufacturer's parts with a 3yr/36k warranty which was better than some dealers). He was straightforward in telling me that I might find it cheaper elsewhere, but that the quality wouldn't be the same ( and he was right). But he didn't pressure me. He just gave me the facts, and I greatly appreciated his honesty. If I was better off financially, I would definitely come back for service. On a side note, they repaired a brake light that had been out, which another shop hadn't, so I was happy. Very professional and friendly. Great place.
Thank you Elva!
- Modesti's Car Care Center